|
|
|
Open Source CRM
By David Sims , TMCnet Contributing Editor In the spirit of online articles, let's take the ever-popular Five-Question Quiz To Determine If You Need CRM...But not every business needs the same CRM solutions...I'll repeat that: Technology is not CRM...Buyin... stuff before you can explain to a...
www.tmcnet.com/channels/open-source-crm/articles/4753-c...
- 88k
Cached View View more from this site
|
CRM, Call & Contact Center
...CRM, Call & Contact Center Articles: 1412, Research Items: 213 Exec Interviews: 713, Case Studies: 559, Videos: 197 SUPPORT Quick Links Contact Us Find Expert Advice Contact Center Solutions Quick Solutions Finder...
www.contactcenterworld.com/view/contact-center-article/...
- 17k
Cached View View more from this site
|
Unstrung - WLANs/WiFi/802.11 - NextHop Reveals WLAN...
NextHop's new WLAN solution is composed of two elements, the NextHop Wireless Controller Software (WCS) and the NextHop Wireless Access Point Software (WAPS)...The WAPS software supports 802.11 a/b/g and is linked to the centralized management software in the controller...NextH... is also partnering...
www.unstrung.com/document.asp%3Fdoc_id=68736
- 154k
Cached View View more from this site
|
Skype Offers Unlimited Calling Plan
December 13, 2006 Skype Offers Unlimited Calling Plan By Ed Sutherland Skype, EBay's ( Quote ) Internet phone service, today announced an unlimited calling Plan for SkypeOut users...Network solutions for business continuity preparedness require advance planning to enable survivability of a firms critical...
www.internetnews.com/ec-news/article.php/3648916
- 82k
Cached View View more from this site
|
WAN-Back-Up Plan
The Junxion Box wireless WAN router uses proprietary software to connect devices such as laptops, desktops, retail point-of-sale terminals and remote monitoring systems with the latest cellular data services from wireless carriers, according to Junxion...As carriers upgrade their networks, so will Junxion update the software...
www.phoneplusmag.com/articles/843/843_661wireless04.html
- 94k
Cached View View more from this site
|
ICMI - CRM Branches Out
For example, a software company receiving numerous complaints about a specific bug can use CRM software to send records of those complaints to the engineering department, which can fix the bug for future upgrades...Before you implement CRM software, you need to plan what that information should...
www.callcentermagazine.com/shared/article/showArticle.j...
- 38k
Cached View View more from this site
|
CRM: beyond technology - Cover Story - Network...
The mantra for CRM success For companies that use CRM and those that plan to, it is important to understand that CRM technology has developed, evolved and matured over the years...Customer-f... applications “Operational CRM is the customer-facing application of CRM and is like the ERP of...
www.networkmagazineindia.com/200505/coverstory01.shtml
- 29k
Cached View View more from this site
|
Siebel buy will boost Oracle CRM in Asia - Software -...
According to a Gartner study released in January this year, inhibitors to CRM deployment in the Asia-Pacific region include a strong focus on ERP (enterprise resource planning) rather than CRM implementations, the lack of success stories and a manufacturing culture that lacks customer focus...Notwithsta... the...
www.zdnetasia.com/news/software/0,39044164,39254281,00.htm
- 51k
Cached View View more from this site
|
Trans Con's Cheap VoWi-Fi Plan
Trans Con's Cheap VoWi-Fi Plan Search Search internet.com Subscribe Now...Trans Con's Cheap VoWi-Fi Plan By Adam Stone August 31, 2006 Forget about coffee shop hotspots and urban deployments...It is still in the planning phases of a push into U.S...The early adopters are young people." Shani's research...
www.wi-fiplanet.com/voip/article.php/3629691
- 62k
Cached View View more from this site
|
CRM on a Shoestring - Quick CRM for a $1 a Month -...
Although QuickBase is no substitute for a full CRM solution, says Wu, it handles some lightweight CRM functions for a fraction of the cost of a full-blown system...Handshake Dynamics was juggling a number of different software products to manage recruiting, accounts receivables, and project management...The...
www.pcmag.com/article2/0,1895,1113214,00.asp
- 107k
Cached View View more from this site
|
Global software vendors are driving CRM deeper into...
The need for tighter integration of supply chains, together with growing demand from business managers for seamless business processes, is driving demand for CRM software that will work efficiently with other business systems, such as enterprise resource planning (ERP)...In the second half of 2006, SAP and Microsoft...
www.analysys.com/Articles/StandardArticle.asp%3FiLeftar...
- 12k
Cached View View more from this site
|
Hutchison 3G Selects Chordiant for Real-Time CRM for...
We selected Chordiant as a CRM partner because they can provide us with the best solution to build and maintain strong customer relationships." Hutchison 3G's software architecture will provide a single view of each customer...Chordia... will handle operational CRM functions for Hutchison 3G subscribers across...
www.3gnewsroom.com/3g_news/aug_01/news_1004.shtml
- 13k
Cached View View more from this site
|
ADEXUS Integrates Avaya and Siebel Solutions to...
The solution includes Avaya's CentreVu® Internet Solutions and Siebel's Sales and Services eBusiness Applications modules, which were integrated using customized software developed by Avaya to enable seamless interoperability of Avaya's market leading contact center software and infrastructure with the market leading Siebel e...
www.avaya.com/gcm/master-usa/en-us/corporate/pressroom/...
- 39k
Cached View View more from this site
|
Envox: VoiceXML, IVR, VoIP, CRM and Speech Solutions
...
Healthcare Prescription Refill, Clinical Trial Management, Benefit Inquiry, Claim Status, Plan Enrollment, Test Results Reporting, Surveys, Patient Scheduling & Reminder Services, Physician Referral and Change of Primary Care Physician, Plan Information Ordering, Pre-certification, Pin Reset, Change of Address...Envox:...
www.envox.com/solutions/industry-solutions.asp
- 16k
Cached View View more from this site
|
New Software Releases - voip-info.org
Free Secure and Anonymous Conference Calling Free 90 Page IP Telephony Pocket Guide Free VON Magazine Subscription Recently Visited Pages New Software Releases Search with Google Search this site with Google...Now with Web Services Gateway 2007-04-23 - Microsoft Dynamics CRM 3.0 integration with Asterisk provided in...
www.voip-info.org/wiki/index.php%3Fpage=New+Software+Re...
- 40k
Cached View View more from this site
|
Microsoft Posts Hosted Integration Services,...
However, with BizTalk Services, the company has moved forward aggressively into the realm of SaaS, which Microsoft refers to as software plus service, owing to the notion of on-premise software mixed with hosted software services...Buildin... upon the notion of software plus service, BizTalk Services...
www.currentanalysis.com/h/2007/Microsoft-CTPBizTalk-245...
- 33k
Cached View View more from this site
|
Appresta Survey Reveals Over 86% of Global 2000...
Apresta is a division of Saratoga Systems, a global supplier of enterprise CRM software... 43.7% of the respondents said they already have plans to move in that direction, while 24.1% said wireless enterprise support is a key initiative The survey further revealed that wireless users are looking for a...
www.bbwexchange.com/pubs/2006/05/19/page1421-141826.asp
- 46k
Cached View View more from this site
|
eLoyalty - News & Events
With professionals in offices throughout North America and Europe, eLoyalty's broad range of enterprise Customer Relationship Management (CRM) related services and solutions include creating customer strategies; defining technical architectures; selecting, implementing and integrating best-of-breed CRM software applications;...
www.interelate.com/events/pressReleaseText.asp%3Fcompid...
- 52k
Cached View View more from this site
|
TuVox, Custom Applications, speech recognition...
TuVox CVR incorporates speech application best practices and linguistic principles directly into the software, resulting in voice self-service applications with high levels of adoption and automation...Built completely on open standards, TuVox enterprise software can automate virtually any type of call...
www.tuvox.com/ivr_solutions/ivr_speech_recognition/voic...
- 42k
Cached View View more from this site
|
AGENT MONITORING SOFTWARE | AGENT RECORDING SOFTWARE...
Implementing Real Time Contact Center Solutions Finding the right technology with which to meet these challenges was critical, and after careful evaluation of the various software solutions currently available, 1-800-Flowers.com selected Syntora's Activ...Analytics, whenever managers at 1-800-Flowers.com wanted to obtain agent...
www.digitalvoicelogging.com/case_fullstory.asp%3Fcase_i...
- 34k
Cached View View more from this site
|
|
|
|
|
|
