|
|
|
SAP debuts hosted CRM service - Software - News -...
The software applications giant is looking to capture a slice of the ever-growing hosted CRM market, which includes pioneer Salesforce.com , archrival Oracle--which is getting a boost to its hosted CRM efforts via its Siebel Systems acquisition--and Microsoft, which in November announced its first subscription-based CRM...
www.zdnetasia.com/news/software/0,39044164,39309525,00.htm
- 51k
Cached View View more from this site
|
TM Forum - Viewpoints
...parts of the business in order to be deployed. This just isnt true, and in fact, the opposite is probably more accurate. Market analysts have been preaching the need for targeting...
www.tmforum.org/browse.aspx%3FcatID=849&linkID=27119
- 48k
Cached View View more from this site
|
Protect Against Prepaid Service Problems
Your agreement should provide a service complaint process enables you to effectively provide notice of and remedy your service problems... PCS serves 236,000 customers in parts of Iowa, Minnesota, North Dakota and Wisconsin...The new platform is part of IBMs unified communications and collaboration (UC2) strategy and...
www.phoneplusmag.com/articles/481feat01.html
- 96k
Cached View View more from this site
|
Serious Samba Problems - News and Analysis by PC...
The Samba team this week revealed three critical bugs in all versions of the software since 3.0, and released patches to bring it up to the new current (stable) release of 3.0.24...Local SID/Name translation bug can result in user privilege elevation - An error in the software could allow...
www.pcmag.com/article2/0,1895,2131300,00.asp
- 92k
Cached View View more from this site
|
Network Computing | Workshop | Data Management...
You should have one or more of the following e-CRM services accessible from the service portal: a live Web collaboration tool, a live customer-services tool, a discussion server and an e-CRM e-mail system (see "Elements of e-CRM Services," above)...If your e-CRM system does not include a discussion server,...
www.networkcomputing.com/1210/1210ws1.html
- 60k
Cached View View more from this site
|
News : Corizon Software Boosts BT Broadband Support...
Over 101862 Members in the contact center, help desk, CRM industry View members' directory Corizon Software Boosts BT Broadband Support Performance London, UK, 29 May 2007: Corizon today announced that its Software platform has helped BT significantly improve the efficiency and service levels of its broadband customer...
www.contactcenterworld.com/view/contact-center-news/Cor...
- 18k
Cached View
|
Turning customer data into intelligence
These include improving profit margins and competitiveness, thanks to more sophisticated competitive analysis and a broader range of tools and affordable hardware and software products that allow for more detailed understanding of customer behavior and market dynamics, says Therese Cory, an analyst with Analysys Research...The good...
www.telecomasia.net/article.php%3Fid_article=3951&p...
- 58k
Cached View
|
Salesforce: More Than Just a Pretty SaaS
It's still difficult to gauge how well Salesforce is doing against on-premise CRM vendors like SAP or Siebel, now owned by Oracle ( Quote ), since neither company breaks out pure CRM deals from other software license revenue...As impressive as the raw numbers, however, was the manner in which...
www.internetnews.com/ent-news/article.php/3627146
- 74k
Cached View View more from this site
|
Telecom Fraud, Revenue Assurance & Cost...
Dittberner feels its important for a telecom research firm to make the leap from market analysis (seeing all the parts) to true market synthesis (pulling all those parts together)...In other words, there's a growing need for telecom risk management solutions that monitor operational systems for problems and keep...
www.technology-research.com/ra.htm
- 70k
Cached View View more from this site
|
Telephone Systems, Voicemail and LAN Solutions for...
Call Center Software Description: Provides call center technology products including predictive dialer, IVR service, ACD systems, CRM Software, Telephony and CTI phone Software, and voice broadcasting systems and service...Predicti... Dialer, Call Center Software, and Collections Software...
www.tgscorp.com/linkage.php
- 46k
Cached View
|
Nortel: Small/Medium Business - Getting Started -...
Instead of buying multiple copies of a software program, buy one network license and load the software onto your server...Sharing hardware and software - Do you want employees to share hardware (printers, modems, fax machines) and software or just files...Selecting hardware and software Select...
www.nortel.com/solutions/smb/nbrc/data_networks.html
- 40k
Cached View View more from this site
|
Not Your Dad's Inventory Management
...
Because many of its OSSs are homegrown, inventory changes were not documented as the company grew, so even though it has far fewer systems to consolidate than a Tier 1, Grantham must grapple with his own set of problems... turned up a CRM package from Chordiant, an inventory system...
www.netcracker.com/news/itn100405.html
- 43k
Cached View View more from this site
|
From deployment to usage - Cover Story - Network...
The IT environment and culture has to be developed for business initiatives that will benefit the business and its partners." Over the last year, we have seen a number of companies invest in modules such as e-business, CRM/SRM and SCM...Take the case of Hero Honda, which rolled out a...
www.networkmagazineindia.com/200506/coverstory06.shtml
- 26k
Cached View View more from this site
|
The Market Widens
Avnet RF, a product marketing division of electronic parts distributor Avnet , is a major dealer for Wi-Fi chip maker Intersil Corp...They may have some of the resources needed, but not everybody has RF engineers." WDS can provide customers with a complete wireless integration solution, including component and subsystem...
www.wi-fiplanet.com/columns/article.php/1476641
- 58k
Cached View View more from this site
|
Application Infrastructure | Intelligence Report...
All Markets Business Infrastructure Software Application Infrastructure Data Management IT Infrastructure Contact Center Solutions Enterprise Communications Enterprise Network Systems Enterprise Security Telecom Infrastructure Broadband Infrastructure Carrier Infrastructure Carrier IP Telephony Optical Infrastructure Wireless Infrastructure...
www.currentanalysis.com/integrations/ireps/default400.aspx
- 152k
Cached View View more from this site
|
The Forum for Business IP Telephony - VoiceCon Spring...
The instructors will draw on their direct experience with numerous client implementations to introduce approaches, assess common problems and discuss organizational challenges of IP-PBX implementations... instructors will go beyond discussion of hardware and software issues, address how IP Telephony is affecting IT/networking...
www.voicecon.com/spring/program/tutorials.php
- 65k
Cached View View more from this site
|
Citrix Systems » Healthcare » White Papers
Download Here Download Size: 820K Download Type: Adobe® Acrobat® Citrix EdgeSight Architecture Understand how Citrix EdgeSight works, communicates and helps to solve end user and application performance problems... Here Download Size: 82K Download Type: Adobe® Acrobat® Citrix NetScaler Enhances Siebel CRM Performance,...
www.citrix.com/English/ps2/segments/v/documents_onecat....
- 98k
Cached View View more from this site
|
Light Reading - Networking the Telecom Industry
...
Xacct Technologies (see Amdocs Ltd.) PREVIOUS: Revenue Assurance & Fraud Management NEXT: Customer Relationship Management (CRM) Customer Relationship Management (CRM) Formerly known as "customer care" systems, CRM includes all the functions involved in acquiring and retaining customers, making it quite a broad...
www.lightreading.com/document.asp%3Fdoc_id=61229&pr...
- 50k
Cached View View more from this site
|
|
|
|
|
|
