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CRM Software
Increasing productivity while reducing costs is a dream that CRM software has turned into reality...CRM... Software provides organizations just like yours with the tools and solutions they need to improve and strengthen customer relationships...Fo... businesses looking to expand and build...
www.tmcnet.com/channels/crm-software/
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CRM
The latest sequel in the CRM saga finds the technology taking a deep analytical dive into customer behavior, in order to segment customers...Inteli... will demonstrate the ResourceCRM service for small groups of agents in the Venetian Hotel Bassano Boardroom 2606 on Sunday, March 4, at 2:30 p.m., and on...
www.phoneplusmag.com/crm.html
- 119k
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Unstrung - OSS/Billing/CRM Articles
...Papers Add Free Unstrung News Advertising Information About Us Light Reading LR Europe Cable Digital News Unstrung Heavy Reading Insiders Byte and Switch Dark Reading SmallBizResource Home ... Topics Wireless Technologies :...
www.unstrung.com/topics.asp%3Fnode_id=364
- 145k
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TM Forum - White Papers
This paper looks at the causes of churn, the importance of CRM to stem it, and oulines a solution to Churn Management using PeopleSoft CRM...This white paper describes the problems inherent in managing a field service operation, explains why Service Optimization software can help and provides pointers on how...
www.tmforum.org/browse.aspx%3FcatID=884
- 129k
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Infoblox White Papers
For example, virtually all applications, including web, e-mail, ERP, CRM, and Microsofts Active Directory require the Domain Name System (DNS) for their basic operation...
www.infoblox.com/library/whitepapers.cfm
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CRM, Call & Contact Center
...Papers Executive Interviews Today's Contact Center Tip Video Interviews Submit Editorial Customer Service Stories Benchmark Your Center INFORMATION About Us Industry Awards Contact Center Research Contact Center/CRM Events Contact Center/CRM News Movers...
www.contactcenterworld.com/view/contact-center-article/...
- 17k
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White Papers
...Papers White Papers Billing & OSS Broadband Carrier Ethernet Content Convergence & Triple Play OAM&P/OSS IPTV Optical WiMAX Policy & Regulation VoIP/IP Telephony Wireless IMS Home Subscribe Webinars White Papers eBooks E-newsletters...
www.xchangemag.com/whitepapers/whitepapers_list.asp
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Envox: VoiceXML, IVR, VoIP, CRM and Speech Solutions
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Envox 7 is an ideal platform for deploying critical Contact Center solutions and easily integrating them with existing CRM, Enterprise and Web service systems...The Envox 7 value proposition is built around its ability to leverage existing investments in hardware, software and solution development, while providing a smooth...
www.envox.com/solutions/segments-crm.asp
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Cable Digital News - Services Software - UPC Uses...
Replacing its legacy system with Amdocs CRM 6 will allow UPC Broadband to reduce its total cost of ownership, automate the ordering process, improve customer service and shorten the time to market for new services...Downloa... Thousands of Technology White Papers Stay informed with IT research from leading...
www.lightreading.com/document.asp%3Fdoc_id=118242&s...
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CSG Systems CRM and Billing Software
...Papers Our Customers News Overview Press Releases Events Press & Industry Analyst Resources Investor Relations Overview Corporate Governance Stock Performance Financials Earnings Estimates SEC Filings Analyst Coverage Conference Calls Financial Events Press...
www.csgsystems.com/
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Whitepapers - IT Library - ZDNet Asia
Most companies that purchase CRM software and embark on these enterprise initiatives lack internal resources that understand enough about the industry, software and the companies' businesses to do the ROI analysis, so the job of completing this critical management function falls to the CRM vendors themselves, or their...
www.zdnetasia.com/itlibrary/whitepapers/0,39043206,3900...
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Citrix Systems » E-commerce » White Papers
Citrix Systems » E-commerce » White Papers Resources for...Download Here Download Size: 82K Download Type: Adobe® Acrobat® Citrix NetScaler Enhances Siebel CRM Performance, Scalability and Security Citrix NetScaler Application Delivery System delivers improved performance and increased scalability for Siebel...
www.citrix.com/English/ps2/segments/v/documents_onecat....
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Cisco Integrated CRM Desktop - Cisco Systems
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For customers making use of popular commercially-available CRM packages, Cisco offers standard integrations that CTI-enable the CRM application...The CTI-enabled CRM application makes use of Cisco CTI technology under the covers to provide integration between the CRM application and telephony components...
cco.cisco.com/en/US/products/sw/custcosw/ps14/ps2634/in...
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CSG Systems CRM and Billing Software
...Papers Our Customers News Overview Press Releases Events Press & Industry Analyst Resources Investor Relations Overview Corporate Governance Stock Performance Financials Earnings Estimates SEC Filings Analyst Coverage Conference Calls Financial Events Press...
www.csgsys.com/
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Business Communications Review Magazine - Avaya’s CRM...
Like most of the major vendors, Avaya plunged into the Web call center/customer relationship management (CRM) market, and is in the process of refining its contact center product set...The vendor recently announced a Multimedia Contact Center initiative, which embraces two application suites: An enhancement to Interaction Centera...
www.bcr.com/equipment/product_reviews/avaya_crm_enhance...
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SIP Forum - Downloads | White Papers
Using an open source solution, companies are no longer forced to pay licensing fees for software or premiums for proprietary hardware and software... Siemens white papers are available that focus on the portfolio, the HiPath MobileOffice solution and the companyâ_Ts award-winning migration strategy...This white...
www.sipforum.org/component/option,com_docman/task,cat_v...
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Coremetrics
Prior to joining Coremetrics, Davis served as the group vice president and general manager of the CRM division at PeopleSoft (NASDAQ: PSFT) where he led the worldwide development and overall strategy for the CRM product division...Before joining Coremetrics as president and CEO, he led worldwide development, strategy,...
www.coremetrics.com/news/media/2004/pr04_03_15_ceo.html
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eLoyalty - News & Events
With professionals in offices throughout North America and Europe, eLoyalty's broad range of enterprise Customer Relationship Management (CRM) related services and solutions include creating customer strategies; defining technical architectures; selecting, implementing and integrating best-of-breed CRM software applications;...
www.interelate.com/events/pressReleaseText.asp%3Fcompid...
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