IEX Corporation Press Releases
Team Scheduling will enable them to establish flexible start and end times for each shift...Seat Limit Scheduling will enable Reliance BPO to establish minimum and maximum seating parameters...This will prevent the center from scheduling more agents than there are seats available, and will enable the organization...
www.iex.com/Press/releaseitem.asp%3FID=383
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ICMI - Contact Center 2007: Exciting, Electrifying,...
It makes sense to me to ensure that these 100 million workers have at least some access to the type of customer care technologies that are successfully used by their contact center colleagues...The first example that comes to mind is financial services and retail banking...A... a bit more...
www.callcentermagazine.com/shared/article/showArticle.j...
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Case Studies - IT Library - ZDNet Asia
To solve this challenge, the company had to find a way to make its Java" environments run faster, while at the same time making it easier for the company to manage...Download this IDC white paper, sponsored by Diskeeper Corporation, and see why defragmentation is crucial to maintaining productivity and...
www.zdnetasia.com/itlibrary/casestudies/0,39043353,3900...
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CDG : News & Events : Latest News
Functioning as a federation to financial institutions and wireless carriers, Firethornassembles, connects and manages the complex web of partners, network standards, andplatform interfaces that make mobile banking and payments possible...The turnkey network provided by ZTE is fully loaded and integrated to support immediately...
www.cdg.org/news/latest_news.asp%3FhnYY=2007&hnMM=03
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Choose the Right Accounting App - MYOB Premier...
The latest package, MYOB Premier Accounting Small Business Suite 2007, omits online banking, regrettably, but still comes on strong, with direct deposit, credit card processing, and electronic vendor payments...But the Customer Appointment Manager, a scheduling product, has an interface that harkens back to 1997 (and the app...
www.pcmag.com/article2/0,1895,2100020,00.asp
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E-commerce-Network Solutions - Testing, Testing,...
SilkRadar is a defect-tracking tool and SilkRealizer is a test management and scheduling product...Caplow explains that RSW captures an assortment of web traffic going through a site, turns it into what the company calls a visual script, then clones that script to make it look as if hundreds or...
www.xchangemag.com/articles/517/517_112feat8.html
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Business Communications Review Magazine - The Coming...
These technologies will make mobile Internet access ubiquitous and enable users to stay online no matter where they are, but they'll also expose WAP's limitations...Howe... there is an inherent tension in designing these devices for Internet access: Light and easily portable devices have to be small, but this...
www.bcr.com/opinion/ecommerce_directions/revolution_m-c...
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Billing World and OSS Today Magazine: A telecom...
Americans need to be eased into a sales situation that’s comforting and makes them feel secure in what they are purchasing...Certa... the quality of the people attracted to the agent position can make all the difference...Custo... segmentation is a relatively new concept in telecom, though it is...
www.billingworld.com/secondary.cfm%3Fpage=detail&ar...
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We'll Leave the Connection on For You
...
The carrier has signed several name-brand properties, and, for instance, is doing a complete makeover for 1,500 Hampton Inns...These patchwork networks could be a target for VARs, service providers and integrators to come in with a converged network solution that makes these IP-centric, high-bandwidth solutions possible,...
www.phoneplusmag.com/articles/451feat02.html
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MobileTechNews
...make their world mobile phone debut. 12-Jun-2007: Wibree Forum and Bluetooth SIG merge. 12-Jun-2007: iPhone to support third-party Web 2.0 applications. 11-Jun-2007: Nokia N77 begins shipping. 11-Jun-2007: Tessera Unveils World's First Wafer-Level...
www.mobiletechnews.com/info/2007/
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http://www.fcc.gov/DiversityFAC/docs/transcript061404...
And, more specifically, the men and women that make up our committee...Howard... I just want to mention that Commissioner Copps had wanted to be here for the beginning, and he has a scheduling conflict, and he will be joining us later on...Indeed, speaking of product, more than words,...
www.fcc.gov/DiversityFAC/docs/transcript061404.doc
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Telecom Tactics Insider
Notable functionality includes integration with IBM Lotus Sametime and Web Conferencing for click-to-call and on-screen functions, integration with Microsoft Outlook for conference scheduling, a built-in Web interface and conference moderator capabilities such as call recording, participant rosters, and question / answer...
www.telecomweb.com/email/ttinsider051507.htm
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