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Customer care - CRM
CPP converges prepaid and postpaid billing into a single CRM system, enabling operators...It is this layer of technologies that is opening up new possibilities...
www.xchangemag.com/cms/CMSsubcategory.asp/subcat/1224/s...
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Broadcom Launches New Multi-layer Gigabit Ethernet...
Microsoft launches IE7 in order to plug the IE6 security hole SplendidCRM, Tableau for Microsoft CRM Analysis, Nutrihand Food CRM Seagull Software Announces Vista Certification for BlueZone EDITORIAL: The morning after: Regardless of who won, the body politic probably has a headache U.S...To ensure...
www.tmcnet.com/comsol/articles/4667-broadcom-launches-n...
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802.11b Physical Layer Revealed
As with other 802.11 Physical layers, 802.11b includes Physical layer Convergence Procedure (PLCP) and Physical Medium Dependent (PMD) sub-layers... addition, 802.11 comprises several alternative physical layers that specify the transmission and reception of 802.11 frames...Let's take a closer look at the...
www.wi-fiplanet.com/tutorials/article.php/2107261
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IP Telephony-Switch and Data Adds Another "L...
It's most recent acquisition of LayerOne sweetens the company's existing offers with additional infrastructure, points of presence and people skills...In early January, Switch and Data completed the acquisition of Dallas-based LayerOne, a privately held company, increasing the company's presence to include 35 sites in 23 North...
www.phoneplusmag.com/articles/816/816_521carrier03.html
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NetIQ adds to Active Directory management tools -...
Other stories on this topic Quest adds directory management console, SQL tools 6/26/06 NetPro software to ease Active directory management 3/28/06 NetIQ adds monitoring, auditing to directory tools 11/14/05 Community regdbcvb Is Microsoft preparing for the end of Windows and dominance of Linux...Changes at Hansen...
www.networkworld.com/news/2006/110106-netiq-active-dire...
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News : IP Strategies For Customer Service: Pure...
In order to create a path for companies to leverage IP fully, Genesys outlined a next-generation architecture that includes the notion of making the telephony layer independent from the software and enables deployments that provide a flexible and effective migration path from traditional contact centres to IP...Commenting on...
www.contactcenterworld.com/view/contact-center-news/IP-...
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Light Reading - Rodopi Software - Telecom
TABLE 1 Company Information TABLE 2 Services Furnished TABLE 3 Technical Information TABLE 4 Commercial Information Product 1 Rodopi VOIP OSS Software provides affordable billing, provisioning, flexible 3rd-party integration, CRM, pre-pay/post-pay services, and email services...
www.lightreading.com/document.asp%3Fdoc_id=57844
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Virtual Directories Take Hold - Application...
Although initial costs for virtual-directory software are comparable to metadirectory and custom-built products--typically about $50,000--the lower management and maintenance overhead makes it a cheaper alternative...Micr... and Oracle have virtual-directory offerings as part of their directory- and...
www.networkcomputing.com/channels/appinfrastructure/sho...
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BroadSoft
...Layer Gateway Application Programming Interface Advanced Peer-to-Peer Networking Address Resolution Protocol Advanced Research Projects Agency Application Server American Standard Code for Information Interchange Application Server Redundancy Application Server Registration Asynchronous Transfer Mode...
www.broadsoft.com/Products/Products_Glossary.htm
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Where Customers Count - Broadband Week 03/19/2001
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As the CEO of an emerging customer relationship management software provider, you'd think Plashkes would enjoy all the headlines espousing customer complaints surrounding the installation of broadband service...The company's suite of software solutions comprises its four flagship products designed for customer...
www.broadbandweek.com/news/010319/010319_telecom_assist...
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FirstHand's Smart, Behind-the-Scenes...
If you read last week's press announcement of the IBM-branded unified communications suite—its System i Integrated Collaboration solution, built on the 3Com PBX software platform—you wouldn't have seen any mention of FirstHand, but that company's software is an essential component of the solution...The center layer is...
www.voipplanet.com/solutions/article.php/3671846
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Press Room Filter -
As a result of the three-year deal, Avaya becomes a preferred provider to Unisys, which will incorporate Avaya's extensive industry-leading CRM products and services into tailored CRM solutions for Unisys customers...In addition, Avaya has compliance-tested software from Planet Associates to enhance network management,...
www.avaya.com/gcm/master-usa/en-us/corporate/pressroom/...
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Acme To Deliver End to End IP Control
While you can select best route at Layer 5, you have to get Layer 3 traffic to take the same route.” That includes information to allow for SLA and security assurance, assurance, revenue profit protection (through bandwidth policing) and CALEA compliance, he says...You don’t want to have to worry...
www.x-changemag.com/hotnews/23h2592921.html
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Interactive Intelligence - Powering the World of...
Many of the software products built on the Interaction Center Platform provide out-of-the-box interfaces to back-end communication services such as e-mail, database, Web, and directory services that in many cases are already components of the installed IT infrastructure...I... addition to replacing multi-box...
www.inin.com/Products/sip/sip.asp
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Online Exhibit
It includes an advanced business rule layer that searches for performance issues and even correlates them across geographies, business units and various data sources...
www.iccmweekly.com/iccmchi/v42/exhibitor_list/displayEx...
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ShowArticle
Fundamental to BTs sustainable business proposition is the development of a Web Services Application Component Library (WSACL), designed to enable the rapid access to and delivery of applications from a directory of re-useable components...These will come from leading third party software vendors, existing BT products, or from...
www.btplc.com/News/Articles/Showarticle.cfm%3FArticleID...
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iTWire - Unwired opts for Allot to deliver QoS
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...Layer-7 deep packet inspection (DPI) and classification technology "enables service providers to match customer expectations and application requirements with enforcement policies that dynamically control available network resources," enabling service providers to alleviate...
www.allot.com/index.php%3Foption=com_bookmarks&Item...
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Total Telecom
FTS will be exhibiting Leap Billing, along with its full range of Business Control, Billing and CRM solutions on stand 2B53 at 3GSM in Barcelona from 12 to 15th February...
www.totaltele.com/View.aspx%3FID=5424&t=1
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Allied Telesis secures VPNs - 02 Apr 2007 - IT...
Software License control, Windows Vista/XP Upgrade Manage Software Licenses, plan for XP/Vista upgrades, Security Audits...VMware Workstation 6 now available The leader in desktop virtualization software... software...
www.alliedtelesyn.com/common/fwdlink.aspx%3Flid=77
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IP Business Phone Systems & IP PBX Solutions...
Telescript(tm) is call center/CRM management software that manages multiple inbound and outbound projects simultaneously using an advanced scripting / agent interface module, an open ODBC compliant database design, multiple dialing (preview, predictive and switch) platforms, graphical reporting, robust email and web based...
www.vertical.com/partners-alliance.html
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Unstrung - Cisco - Juniper Gets Funky - Wireless News...
IP Services Software Directory : Cisco Systems Inc...Security Product Directory : Juniper Networks Inc...FirstSpot - Wi-Fi Hotspot wireless gateway Wi-Fi Hotspot Management Software for Windows - various enhancements include Data Transfer tracking and Quota System, Hour-pass/day-pass, RADIUS Authentication...
www.unstrung.com/document.asp%3Fdoc_id=84207
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Electrodata Telecom Acronym List, DS0, T1, T3, STS1...
...Layer AAR Automatic Alternate Routing ABR Available Bandwidth Rate ABR Available Bit Rate ACD Automatic Call Distribution ACF Access Coordination Function ACK Acknowledgment ACM Adress Complete Message ACO Automatic Cut Off ACSE...
www.electrodata.com/Acronym.htm
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