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Customer Inter@ction Solutions: Call Center/CRM...
Sugar Land, TX www.symon.com Contact Center COMMUNITY 2.0 Contact Center COMMUNITY 2.0 is a 100 percent Web-based workforce management solution that provides timely contact center schedules and performance data to agents and supervisors in both local and remote settings...BizCast 5 is an EIPP enterprise software...
www.tmcnet.com/call-center/0103/0103cccrms.htm
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Case Studies - IT Library - ZDNet Asia
With the help of Protech Associates, NAEA implemented a Customer Relationship Management (CRM) solution based on Microsoft CRM (now part of Microsoft Dynamics)...The portal allows the company's 6,000 users to analyse business and sales data to compare cross-territory performance and to benchmark the company's overall...
www.zdnetasia.com/itlibrary/casestudies/0,39043353,3900...
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Job Opening
The ideal candidate will have in-depth experience in building Java server applications and knowledge of device management protocols while working in a professional services setting...
www.motive.com/aboutmotive/careers/asp/ViewPositions.as...
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Job Opening
The ideal candidate will have in-depth experience in building Java server applications and knowledge of device management protocols while working in a professional services setting...
www.broadjump.com/aboutmotive/careers/asp/ViewPositions...
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pr_03110301 - Virtela Communications
Virtela manages the network end-to-end around the clock across five continents, including the management of 25 carriers, delivering Internet-based... transport with the proven benefits of a secure private network...The Denver-based company's award-winning services suite includes IP-based virtual...
www.virtela.net/pr_03110301.html
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Network-Based Application Recognition [Quality of...
Today's applications require high performance to help ensure competitiveness in an increasingly fast-paced business environment...The network can provide a variety of services to help ensure that your mission-critical applications receive the bandwidth they need to provide this performance... benefits include the...
cco.cisco.com/en/US/products/ps6612/products_qanda_item...
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Oracle Maps 'Project Fusion'...
This is truly modern Internet-based... technology for tools and interfaces." Besides the Java Development Environment, Ellison said Project Fusion is also founded on Internet standards like HTML, DHTML ( define ) and advanced user interfaces...By measuring workload performance, platform performance,...
www.internetnews.com/bus-news/article.php/3460741
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v6n176, 14-Sept-1999
Microsoft will submit an Internet draft specification to the IETF for a Simple Object Access Protocol (SOAP), an XML-based mechanism that bridges different object models over the Internet... the next evolutionary phase, Redback's subscriber systems will be enhanced with a Director management system that...
www.convergedigest.com/Daily/v6/v6n176.htm
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IT-powered cure for Wockhardt - Cover Story - Network...
IT Challenges Suresh Shenoy Vice-president, IT Wockhardt As part of its expansion plans, Wockhardt needed a solution that would not only incorporate patient management functions, but also integrate the various hospitals in its chain so that the management could plan its operations better...The Data Service layer runs through...
www.networkmagazineindia.com/200508/coverstory08.shtml
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Sounding Board: Too Much Information?
The new transmission technologies, designed to enable such services as Internet-based... telephony, web-based conferencing and multimedia content distribution, are quite mature and working fine, they say...To reach that goal, such parameters promise to go beyond time and distance of a call to rate services...
www.xchangemag.com/articles/231SoundingBoard2.html
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Wireless Developer Network
Gelon WAP Directory - Web Based WAP phone simulator ICTech, Instant Context Technologies - ICTech, Instant Context Technologies AB, is a company that develops and markets applications for Mobile Internet... on two years research the company has developed a unique mobile knowledge management solution - FieldWise - for...
www.wirelessdevnet.com/channels/printlinks.phtml%3Fcate...
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Event : Call Center 2001 - Dallas USA
PeopleSoft's pure internet Customer Relationship Management, Supply Chain Management, and Enterprise Management solutions provide the industry's most open and flexible e-commerce platform...TotalVi... Workforce Management and TotalNet(TM) Call Routing provide planning and Management tools for...
www.contactcenterworld.com/html/ev/ev_{77F382FF-A4EF-11...
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Cisco Unified MeetingPlace 6.0 Web Conferencing ...
Unlike Internet-based... conferencing services, the Cisco Unified MeetingPlace solution provides a multiserver deployment model that allows users to isolate internal meetings behind the firewall, while making meetings with partners, customers, and suppliers Internet-accessibl... Unified Communications is part of...
www.cisco.com/en/US/products/sw/ps5664/ps5669/products_...
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