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CRM (customer relationship management)
Latest CRM news from Network World Pros of on-demand CRM 05/14/07 The many pros of on-demand CRM software solutions...Additi... resources CRM emerges as key network focus Network World Wide Area Networking Newsletter, 06/26/02...CRM... Today Daily CRM news, job and...
www.networkworld.com/details/804.html%3Fdef
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Light Reading - VOIP - Efftel, Backbone Intro CRM...
All Backbone’s customers can as of July 1 call their customers via Efftel simply by a mouse click in the CRM system...Thanks to Efftel’s flexible voice over IP technology and Backbone’s web-based systems the development of the integration was done very quickly and at a low cost...Utility Computing...
www.lightreading.com/document.asp%3Fdoc_id=126358
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Angel.com - The Leading Provider of lVR and Call...
With an innovative Internet-based... solution that requires no investment in hardware, software, or human resources, Angel.com balances the need for high quality communications with affordable pay-as-you-go pricing...Starting today, Angel.com and MScript will offer the following solutions: SalesScript...
www.angel.com/company/press-release/pr10-20-05.jsp
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Event : ICCM, Field Service Solutions and CRM Chicago...
At CRM Solutions, we have brought together the industry experts to help you understand and navigate your way through the CRM maze and understand how e-business is impacting CRM...ICCM Amtelco ICCM gotajob.com ICCM Plantronics ICCM Answers.com ICCM Hammer Technologies ICCM Plants, Sites & Parks Magazine FSS Antenna...
www.contactcenterworld.com/html/ev/ev_{426C4B25-04A7-42...
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Minor Starts $50M Software On-Demand Fund
Developer International Internet Lists Internet News Internet Resources IT Linux/Open Source Personal Technology Small Business Windows Technology xSP Resources Search Internet.com Advertise Corporate Info Newsletters Tech Jobs E-mail Offers Convergence Takes Hold in the Enterprise Enterprises around the...
www.internetnews.com/bus-news/article.php/3416671
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PeopleSupport Uses Avaya IP Agent Software to...
Internet Telephony in Action PeopleSupport enables companies to offer multi-channel Web-supported customer care with a complete view of customer interactions through its CRM platform and its advanced global contact centers...PeopleSu... clients include leading Fortune 500 companies and Internet based...
www.avaya.com/gcm/master-usa/en-us/corporate/pressroom/...
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PEOPLESOFT VOYAGES INTO MOBILE TERRITORY - NewsByte...
This company recently signed an Euro11 million distribution agreement deal with Irish based eCRM vendor eWare precisely because it has an established thin-client CRM offering...PeopleS... already delivers industry leading, pure internet access technologies for accessing our integrated applications from the...
www.wirelessdevnet.com/channels/wireless/features/newsb...
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Auspice Corporation - The Enterprise Control...
Accurate system health information, automatically correlated with customer account information, integrated physical plant mapping software and other network management resources provide precise focus on effected problem areas, enabling rapid, effective use of critical maintenance personnel...The Auspice OpsLogic™ family -...
www.auspicecorp.com/news/2000/06052000.shtml
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eLoyalty - News & Events
KnowNow's Internet publish-subscribe software enabled us to easily bridge Office Depot's telephony and IP networks without having to completely re-architect its IT infrastructure...T... is no need for IT staff or call center agents to manually install, troubleshoot, upgrade, or support software on individual...
www.interelate.com/events/pressReleaseText.asp%3Fcompid...
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Cisco and Oracle-Partnership Overview [Cisco...
Today, Oracle is the world's largest enterprise software company, enabling 98 of the Fortune 100 companies over the Internet... to the Leaders For more than 20 years, Cisco and Oracle have been helping global enterprises deploy Internet-based... networks and automate business processes...Today,...
www.cisco.com/en/US/products/hw/modules/ps2706/prod_bro...
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Whitepapers - IT Library - ZDNet Asia
You'll also find out what the latest research indicates about the gap between potential and actual CRM benefits, and the four key drivers of ROI for CRM projects...These services known collectively as, salesforce automation (SFA), use Internet-based... technology, to reduce administrative work and increase...
www.zdnetasia.com/itlibrary/whitepapers/0,39043206,3900...
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Phone+ Hot News - TI Collaborates with Legerity, Brix...
TI’s PIQUA software is designed to monitor and improve the quality of IP-based services, including voice, data, video and Internet-based... music services...In addition to a comprehensive set of active tests and live service monitoring, Brix Networks BrixWorx central-site correlation and reporting engine...
www.phoneplusmag.com/hotnews/69h12171612732.html
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Aberdeen Group:Aberdeen Access Research Library
...
This Aberdeen Research Report supports numerous other recent studies that reveal that marketers are increasingly turning to digital direct marketing technologies and Internet-based... marketing solutions as the fulcrum upon which successful multichannel, multimedia marketing strategies will rest...This Aberdeen Research...
www.aberdeen.com/access/research_studies/Default.asp%3F...
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Nokia Trots Out VoIP, Google For 770 Tablet
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Nokia Trots Out VoIP, Google For 770 Tablet By James Alan Miller May 22, 2006 Click to View Nokia started selling a Linux-based Wi-Fi-enabled device, the 770 Internet Tablet late last year...This week, the Finnish phone maker introduced a major software upgrade called Internet Tablet OS 2006 edition for...
www.wi-fiplanet.com/voip/article.php/3608026
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Friends of CosmoCom Newsletter - July 2003
Having a complete contact center that includes Internet-based... customer interaction for its web self-service enhances Trade-Vans competitive position...As on-demand delivery of software-based... solutions gains favor, it makes sense for network service providers to offer their contact center...
www.cosmocom.com/NewsLetters/archives/2003/newsletter07...
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Oracle E-Business Suite Definition
Introduced in 2001 as Version 11i, it includes modules for CRM, finance, human resources, supply chain management as well as applications for business intelligence...Usi... Server-Based Networks to Meet Small Business Challenges Thursday June 28, 2007 Sponsored by Dell Learn how you can boost efficiency, save...
www.pcmag.com/encyclopedia_term/0,2542,t=Oracle+E-Busin...
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Where ERP is going - Cover Story - Network Magazine...
They required a tool to identify and plan resources based on certain organizational constraints that are dynamic in nature...Over the last few years, solutions like CRM and SCM have leveraged the Internet to support these processes...Consid... the maturity of the leading software solution, in...
www.networkmagazineindia.com/200310/coverstory03.shtml
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ShowArticle
However, the reluctance of the banks to embrace new wireless and internet-based... technologies, could scupper this transformation...O... the 190 banking executives interviewed only 28% said their banks had, or plan to introduce within the next three years, remote access to allow experts to carry out...
www.btplc.com/News/Articles/Showarticle.cfm%3FArticleID...
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ASP Outsourcing: What Makes Sense? - Broadband Week...
An ASP is viable for e-commerce, customer relations management, human resources, or email listserv applications...Abo... 64 percent of ASPs' revenues, says Kilgore, will come from hosting e-commerce and customer relations management (CRM) applications...Ong... ASP fees, Rowe says, range from $2,000 to...
www.broadbandweek.com/news/0012/0012_supp_out.htm
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Skype developers program hits one year anniversary -...
Examples include: " Tellme a provider of Internet-based... voice services, developed the first consumer voice applications to use IP infrastructure for both the transport provided by Skype and content (VoiceXML) powered by Tellme...As of Q1 2006, there are approximately 3,500 Skype software developers, who have...
about.skype.com/2006/06/skype_developers_program_hits.html
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TM Forum - Press Releases
The Initiative's APIs help service providers jumpstart the deployment of end-to-end services on next-generation networks and leverage the convergence of telecommunications and Internet-based... solutions...This project will consolidate and define OSS/J product specifications for carriers seeking to implement...
www.tmforum.org/browse.aspx%3FcatID=2928&linkID=31684
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Bandwidth Market - Voice-Enabled e-Business
...
Today you can differentiate yourself in the marketplace with compelling new voice-based Internet solutions like voice portals; Internet-based... voice-enabled unified messaging and personal assistant services; and Internet gateways...These service providers are also introducing next-generation...
www.bandwidthmarket.com/content/view/118/50/
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Softphones Reviewed: NetZero Voice
NetZero began life as a free, ad-supported dial-up Internet service...A series of mergers and acquisitions over a number of years created the umbrella company United Online, which is now a conglomerate of seven Net-based businesses (that includes Classmates.com )...Similarity/dif... NZ Voice is like most...
www.voipplanet.com/reviews/article.php/3614066
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