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Customer care - CRM
CPP converges prepaid and postpaid billing into a single CRM system, enabling operators...To finance a back-end infrastructure overhaul necessary to maintain operations, the company is expecting to restructure...
www.xchangemag.com/cms/CMSsubcategory.asp/subcat/1224/s...
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Making Single Infrastructure a Reality
It heralded the benefits of voice and data convergence, where separate voice and data systems could be integrated in one local or wide-area network, reducing infrastructure.... these setbacks, VoIP is becoming more ubiquitous as companies search to extract more productivity from their employees and IT...
www.tmcnet.com/channels/voip/articles/928-making-single...
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Application Infrastructure | Intelligence Report...
All Markets Business Infrastructure Software Application Infrastructure Data Management IT Infrastructure Contact Center Solutions Enterprise Communications Enterprise Network Systems Enterprise Security Telecom Infrastructure Broadband Infrastructure Carrier Infrastructure Carrier IP Telephony Optical...
www.currentanalysis.com/integrations/ireps/default400.aspx
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Application Infrastructure Control, Performance,...
IT needs solutions that give it more control over the application infrastructure, that aggregate capabilities to simplify management, and that deliver highly secure and accelerated application service across the extended enterprise...The Cisco ACE and AVS offerings introduce several technologies for delivering applications in...
cco.cisco.com/en/US/products/hw/modules/ps2706/products...
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Understanding CCXML standard - Network World
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Bill Gates' Harvard commencement speech MOST-DOWNLOADED PODCAST: Twisted Pair: Spam spikes, Mac hacks and stealth attacks Microsoft System Center Nissan's IT infrastructure was hard to manager and support, leading the company to embark on a rigorous effort of simplification and standardization... VoiceXML provides an excellent...
www.networkworld.com/news/tech/2007/032607techupdate.html
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Unstrung - Who Makes What: Mobile Infrastructure -...
As with our Who Makes What: Mobile Devices report, released in March 2006, we present here a comprehensive list of vendors of wireless infrastructure equipment, from 802.11 access points to RFID systems to broadband wireless gear...Half-a-deca... ago, the term "wireless infrastructure" would have referred, essentially,...
www.unstrung.com/document.asp%3Fdoc_id=92824
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Standard Practice
Telecommunications regulators wantto set national rules for the incumbent local exchange carriers (ILECs) thatwould bring them to regular standards of performance in their provisioning ofwholesale facilities and services to rival carriers...The Federal CommunicationsCommission (FCC) took the first step in this process by adopting a...
www.phoneplusmag.com/articles/211regulatory.html
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CRM: beyond technology - Cover Story - Network...
The mantra for CRM success For companies that use CRM and those that plan to, it is important to understand that CRM technology has developed, evolved and matured over the years...Customer-f... applications “Operational CRM is the customer-facing application of CRM and is like the ERP of...
www.networkmagazineindia.com/200505/coverstory01.shtml
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CRM in Telecoms - -
...Infrastructu... By Region » Africa & the Middle East » Asia Pacific » Central & Eastern Europe » North America » South America » Western Europe Marketing Solutions » Exhibition Sponsorship »...
www.informatm.com/marlin/30000000861/MARKT_EFFORT/marke...
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Survivor's Guide to 2006: Enterprise Apps...
CRM and ERP CRM may be dead, but CRM on demand is a booming business...After many large enterprises realized disappointing ROIs (returns on investments) on their huge CRM implementations in the 1990s, they turned to CRM on demand...To follow this split, we've decided to divide our business...
www.networkcomputing.com/channels/appinfrastructure/sho...
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Siebel, IBM Take CRM On Demand
Siebel CRM OnDemand makes it possible for businesses to tap a CRM application via the Web to help businesses craft a small CRM project that may be expanded as a business grows...IBM and Siebel will sell the Siebel CRM OnDemand service for $70 per month to small-and medium-sized business...
www.internetnews.com/asp-news/article.php/3086451
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Proposed Standard Aims to Manage Wi-Fi Clients
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Proposed Standard Aims to Manage Wi-Fi Clients By Ed Sutherland Until recently, when companies talked of managing Wi-Fi networks, discussion centered on controlling the infrastructure – the access points and switches at the heart of an enterprise WLAN...Proposed Standard Aims to Manage Wi-Fi Clients Search Search...
www.wi-fiplanet.com/columns/article.php/3574141
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Voxeo Provides Managed Infrastructure for Deploying...
By implementing their proven technologies along with emerging standards, Voxeo has successfully deployed a carrier-class infrastructure that dramatically increases network availability and reliability for voice applications," commented Voxeo president and CEO Nancy Faigen...Voxeo Provides Managed Infrastructure for...
www.voxeo.com/about/press_reader.jsp%3Fdate=070301&...
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Healthcare Provider Consolidates and Optimizes Siebel...
The application infrastructure included load balancing and Secure Sockets Layer (SSL) off-loading for the provider's Siebel deployment, but it had evolved into a cobbled-together combination of products from multiple vendors...The Siebel deployment at this company included Siebel 7.7 Customer Relationship Management (CRM)...
www.cisco.com/en/US/products/hw/contnetw/ps792/products...
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Case Studies - IT Library - ZDNet Asia
Aspective has experienced a 300-percent growth in its Microsoft-related revenue since the release of Microsoft Dynamics CRM and has now delivered more than 50 successful Microsoft CRM projects...After evaluating and discarding several other software products, VLSystems teamed with Spinnaker, another Microsoft partner, to...
www.zdnetasia.com/itlibrary/casestudies/0,39043353,3900...
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AudioCodes - voice over IP, voice over ATM and voice...
Headquartered in Toronto, Canada, VoiceGenie offers high-performance, scalable platforms that provide enterprises and service providers with a flexible, open standards infrastructure for supporting next-generation networks and speech-enabled contact centers...All products are based on standard: VoiceXML, Java, MRCP,...
www.audiocodes.com/Content.aspx%3Fvoip=2779
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3GNewsroom.com 3G news
Pete Fiore, president of Ascential, said, "3G is a new sector, which is currently building necessary infrastructure and putting its technologies in place...Books to search: Title Description OR Search by categories: Application Business General Handset Network Standard top www.3GNewsroom.com, 2001 - 2007, disclaimer , contact...
www.3gnewsroom.com/3g_news/apr_02/news_2157.shtml
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Citrix Systems » Russell Investment Group - Simpler...
Citrix Systems » Russell Investment Group - Simpler Access Infrastructure Yields Dramatic Returns Resources for...The existing infrastructure was complicated and unwieldy, with more than 1,100 applications running on 1,500 “fat” desktops at Russell’s Tacoma headquarters...In addition, Russell is leveraging secure...
www.citrix.com/English/aboutCitrix/caseStudies/caseStud...
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CosmoCom Introduces CosmoConnector for Rapid and...
By contrast, CCI is based on open standards such as Microsoft COM objects and XML and is consistent with Microsofts .NET infrastructure, widely regarded as the future standard for the integration of computing systems." CosmoConnector is an available option of CosmoCall Universe 4, which is currently...
www.cosmocom.com/PressReleases/PressReleases2001/pr0801...
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Infoblox White Papers
The following ROI study concludes that implementing an appliance-based solution for core network services (DNS, DHCP, IPAM, RADIUS, TFTP, NTP, etc.) materially reduces life-cycle costs for organizations that want to simplify and secure their network infrastructure.... white paper compares the acquisition costs of...
www.infoblox.com/library/whitepapers.cfm
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Nuance - Dragon AudioMining - Technology
Lower Indexing Costs, Rapid Access to Information Automatic XML speech indexing eliminates the time and cost associated with manually indexing rich media, enables the indexing of 100% of the speech information within audio files, and integrates with standard text-search products to enable the rapid access to specific audio...
www.nuance.com/audiomining/technology/
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