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CRM, Call & Contact Center
...CRM, Call & Contact Center Articles: 1412, Research Items: 213 Exec Interviews: 713, Case Studies: 559, Videos: 197 SUPPORT Quick Links Contact Us Find Expert Advice Contact Center Solutions Quick Solutions Finder...
www.contactcenterworld.com/view/contact-center-executiv...
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Coremetrics
Prior to joining Coremetrics, Davis served as the group vice president and general manager of the CRM division at PeopleSoft (NASDAQ: PSFT) where he led the worldwide development and overall strategy for the CRM product division...Prior to that, Davis served as the general manager of Remedy's CRM division,...
www.coremetrics.com/news/media/2004/pr04_03_15_ceo.html
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Open Source CRM
Welcome to the Open Source CRM channel sponsored by SugarCRM... Open Source CRM applications provide companies of all sizes with a cost effective, flexible alternative to proprietary applications...Cus... Relationship Management (CRM) systems boosts the performance of your sales, marketing and...
www.tmcnet.com/channels/open-source-crm/
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Unstrung - OSS/Billing/CRM Articles
...General Packet Radio Service (GPRS) (568), Global System for Mobile Communications (GSM) (999), Handheld Computers (288), Mobile Devices (426), Mobile Management (93), Mobile VPNs (57), Sales Force Apps (41), Shop-Floor Apps (24),...
www.unstrung.com/topics.asp%3Fnode_id=364
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PROVANTAGE: General Business
...General Business INDEX BRANDS HARDWARE CABLES SUPPLIES OFFICE ELECTRONICS SOFTWARE BOOKS Index ... Software ... Business Applications ... General Business General Business Category Search among 35 products within this category: See Full...
www.provantage.com/general-business~66GENBUS0.htm
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Network General adds application intelligence to...
Network General, which competes with NetScout, NetQoS, Fluke Networks, Network Instruments and Network Physics, says the new releases will further expand its network-centric tools into the realm of application and server monitoring to help customers get a more complete picture of performance...For instance, Network General...
www.networkworld.com/news/2007/050707-network-general-a...
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Telecom Italia - Sustainability - Stakeholders -...
The Groups CRM systems: provide information and technical support; manage customer calls either directly ( One Call Solution ) or activating the proper departments in charge of solving the detected problem; update customer profiles, keeping track of calls received by call centers ; manage commercial contacts, sell and activate...
www.telecomitalia.com/cgi-bin/tiportale/TIPortale/ep/pr...
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Hosted CRM Face-Off - Enterprise Applications -...
SAP CRM on-demand 1.0 Software behemoth SAP is targeting departmental projects in midsize-to-large enterprises that are without an existing CRM implementation, with the intention of migrating these users to the enterprise CRM module in the mySAP Business Suite...CRM newcomer SAP has a strong, if so far limited,...
www.networkcomputing.com/channels/enterpriseapps/showAr...
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ICCM Chicago
In one form or another, many organizations have adopted CRM strategies with varying degrees of success...Extensiv... customer research and experience forms the foundation of "The Customer Focused Enterprise (CFE)", a strategic operational model designed to take CRM to its next level...
www.iccmweekly.com/iccmchi/v42/conference/session.cvn%3...
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ITALTEL S.p.A
...General Application If you cannot find any suitable vacancies, you may submit a General application .Your professional profile will be kept on file for future requirements. PROFESSIONAL PROFILE ... Ref. 01 -...
www.italtel.com/ShowContent%3Fitem=1040
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eLoyalty - News & Events
Gartner's CRM Award of Excellence recognizes companies that demonstrate best practices in their use of CRM to solve real-world business challenges...With professionals in offices throughout North America and Europe, eLoyalty's broad range of enterprise Customer Relationship Management (CRM) related services and...
www.interelate.com/events/pressReleaseText.asp%3Fcompid...
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CRM: beyond technology - Cover Story - Network...
The mantra for CRM success For companies that use CRM and those that plan to, it is important to understand that CRM technology has developed, evolved and matured over the years...Customer-f... applications “Operational CRM is the customer-facing application of CRM and is like the ERP of...
www.networkmagazineindia.com/200505/coverstory01.shtml
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Free Customer Relationship Management (CRM)...
Platforms: Windows, Linux, Unix opentaps CRM opentaps Open Source ERP + CRM brings you the advanced features and power of Tier 1 ERP and CRM software with the flexibility and low cost of ownership that only open source can deliver...Platform... Windows, Linux, Unix vtiger CRM vtiger CRM is...
www.networkuptime.com/tools/crms/
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Microsoft CRM update aims at firms big and small -...
It also adds marketing management and service scheduling capabilities, along with tight integration with Microsoft's Office desktop software, said Brad Wilson, general manager of Microsoft's CRM product line...Competitors in the CRM market, such as Salesforce.com and Siebel Systems, which database giant Oracle plans to...
www.zdnetasia.com/news/software/0,39044164,39296506,00.htm
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Cisco Security Advisory: CRM Temporary File...
The CRM SWIM package 1.1.1 patch (but not the CRM 2.0 upgrade) will be made available free of charge to all CRM customers, regardless of service contract status...CRM... 1.0 customers are eligible for free upgrades to CRM 1.1 and the CRM SWIM package version 1.1.1...Customers who do...
www.cisco.com/en/US/products/products_security_advisory...
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Business Communications Review Magazine - Avaya’s CRM...
Like most of the major vendors, Avaya plunged into the Web call center/customer relationship management (CRM) market, and is in the process of refining its contact center product set...The vendor recently announced a Multimedia Contact Center initiative, which embraces two application suites: An enhancement to Interaction Centera...
www.bcr.com/equipment/product_reviews/avaya_crm_enhance...
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Hutchison 3G selects E.piphany to provide CRM...
The E.piphany CRM solution will enable Hutchison 3G to drive intelligence into each customer interaction by providing the right business insights needed to enhance the company's real-time marketing, sales and service initiatives...Hutc... 3G's CRM strategy revolves around the need to grow its customer base quickly,...
www.3gnewsroom.com/3g_news/sep_01/news_1127.shtml
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Tele-Response Center, Inc. Receives Customer...
Receives Customer Interaction Solutions® Magazine’s “CRM Excellence” Award for 2005 7 August 2005 Tele-Response Center, Inc...Customer Interaction Solutions® has been the premier publication in the CRM, call center and teleservices industries since 1982...The CRM Excellence Award winners for 2005 will be...
www.telecompress.com/tele_response_center_inc_receives_...
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Wireless Developer Network - Advertising Information
...
PeopleSoft claim to be launching such a solution next week, PeopleSoft 8 CRM, the next generation of CRM solutions. CommSoft UK also announced the first WAP-enabled CRM package for large businesses and corporates this week - Vantage Enterprise. Similarly e.piphany announced one some time ago, as did Oracle...For...
www.wirelessdevnet.com/channels/wireless/features/newsb...
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