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DEMO '07: SailPoint charts compliance waters...
Using data mining and analytics, Compliance IQ combines information such as employees' and contractors job functions, risk levels, and corporate policies with data generated by IT systems regarding access to give companies and their auditors a better view into compliance and risk, says McClain...
www.networkworld.com/news/2007/013007-demo-sailpoint.html
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Unstrung - Telco Wireless - XPress Jordan Selects...
This gives an end-to-end picture of vital wireless functions and the quality of service delivery from the subscriber’s perspective; it also enables engineers to ‘drill down’ to the root cause of any deficiencies...The operator can select particular metrics such as signal strength and quality, and a particular cell and...
www.unstrung.com/document.asp%3Fdoc_id=66141
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Glossary of Definitions
...functions... View Illustration Click to learn the importance of data management in creating availability solutions including clarification of availability terminology. Cost containment for communications vendors and their carrier customers can be achieved...
www.tmcnet.com/tmcnet/Glossary/definitions.aspx%3Fid=14...
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Customer care-"Don't Call...
New Functions Call centers, argues Buda, are redefining how companies relate to customers...Techni... Support Labor Cost Cost Factor Percentage of Total Cost Problem resolution 62 Administration 18 Call tracking 20 Source: Accenture IVR also can help when airline crew scheduling or dispatch functions for taxicab drivers...
www.xchangemag.com/articles/489/489_921feat3.html
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