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News : PeopleSoft Redefines CRM with Full Suite of...
They have to integrate CRM with the rest of their business applications." The Workbenches as part of CRM Analytics will assimilate relevant data from PeopleSoft CRM, PeopleSoft Enterprise Resource Planning (ERP) and other applications and data sources, and provide end users with analytical information from throughout the...
www.contactcenterworld.com/view/contact-center-news/Peo...
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Open Source CRM
Welcome to the Open Source CRM channel sponsored by SugarCRM... Open Source CRM applications provide companies of all sizes with a cost effective, flexible alternative to proprietary applications...The new engine, designed to help users capture more new business and create a "customer-for-life" environment, is...
www.tmcnet.com/channels/open-source-crm/
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Network Computing | Centerfold | Service Providers...
Now Maxxim is starting all over again, replacing the QAD and homegrown applications and databases with Oracle's 11i ERP and CRM (customer-relationship management) applications...The integrated ERP/CRM system will give Maxxim a single database with consistent sales, distribution and accounting information...The...
www.networkcomputing.com/1311/1311centerfoldtext.html
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destinationCRM.com: Selecting a Remote Relief
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Sage Software CRM Solutions Sage Software offers a variety of award-winning and purpose-built CRM solutions to fit today's business needs, deployed in the way most suitable for the organization, either via the internet or on premise...Secret of My Success: CPM's Golden Opportunity Gunning the Sales Accelerator Content...
www.citrix.com/sharedCode/services/newsLink.asp%3FnewsI...
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CRM-CRM II: This Time It's Personal
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Profitec allows resellers to get a full picture of the financial value of a customer with OmniView Personalization represents a fundamental change in the CRM market, says Scott Kolman, director of industry segment solutions marketing for Amdocs Ltd...However, data collected by existing CRM systems doesnt necessarily...
www.phoneplusmag.com/articles/807/73h291624343339.html
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Free Customer Relationship Management (CRM)...
Platforms: Windows, Linux, Unix opentaps CRM opentaps Open Source ERP + CRM brings you the advanced features and power of Tier 1 ERP and CRM software with the flexibility and low cost of ownership that only open source can deliver...Platform... Windows, Linux, Unix vtiger CRM vtiger CRM is...
www.networkuptime.com/tools/crms/
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ICMI - CRM Branches Out
CRM software can help by providing agents with information about customers before they call...Call centers seeking to improve the ROI for CRM software are realizing the technology's potential by not limiting its use to agents...For example, a software company receiving numerous complaints about a specific bug can...
www.callcentermagazine.com/shared/article/showArticle.j...
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3rd Annual Strategic CRM in Telecoms
To register click here Articles Over 1,600 free full articles Click on a region and access full articles from two years ago and backwards...As many telco companies find it extremely difficult to attract new customers and retain the existing ones, a lot of them are investing their time and...
www.connect-world.com/e-promos/3rd_Annual_Strategic_CRM...
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Frugal Crm - Expert Help by PC Magazine
Sarrel Superior Industries Size : 325 full-time employees Challenge : Provide top-notch customer service while decreasing CRM software licensing costs...Solution : Migrated from monthly fee of Salesforce.com to an on-site implementation of SugarCRM... meant top-notch CRM (customer relationship...
www.pcmag.com/article2/0,1895,2099397,00.asp
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A hard-working CRM for you - Cover Story - Network...
According to G Radhakrishnan Pillai, Head - IT, SRL Ranbaxy, “A common misconception often promoted by CRM solution vendors is that CRM is a technology to be purchased by implementing the latest and greatest CRM system your business can afford...Operation... CRM is key At the root of any...
www.networkmagazineindia.com/200505/coverstory02.shtml
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BroadSoft
BullDog TeleWorks' initial solution integrates a customized BroadWorks platform with Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) features that vastly improve employee productivity at law firms...
www.broadsoft.com/Newsroom/Press2003/thirdparty.htm
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NEC and Oki Jointly Launch CRM/Call Center Solution...
As the first activity, their local companies in China will hold a jointly sponsored seminar entitled "NEC & OKI CRM/Call Center Solution Seminar," which is to be held on Sept...By combining both companies' technologies and system construction know-how, the two companies can provide corporate customers with full-fledged call...
www.oki.com/en/press/2003/z03051e.html
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Hutchison 3G selects E.piphany to provide CRM...
The E.piphany CRM solution will enable Hutchison 3G to drive intelligence into each customer interaction by providing the right business insights needed to enhance the company's real-time marketing, sales and service initiatives...Hutc... 3G's CRM strategy revolves around the need to grow its customer base quickly,...
www.3gnewsroom.com/3g_news/sep_01/news_1127.shtml
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Siebel Systems Surpasses 3 Million Live Users...
Siebel CRM OnDemand Caps Impressive First Year In just one year, Siebel Systems has established itself as a leader in hosted CRM and earned the respect of customers and industry analysts...The recently announced Siebel CRM OnDemand Release 7 provides the first and only hosted contact center solution available...
www.telecompress.com/siebel_systems_surpasses_3_million...
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