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ITALTEL S.p.A
In particular, One-Ans provides domain and process solutions and consulting services in a variety of areas including operative and analytical Customer Relationship Management (CRM), Service Level Management (SLM), network management and business support services (OSS/BSS), billing services, and value added mobile telephony services (VAS...
www.italtel.com/ShowContent%3Fitem=1046
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CRM, Call & Contact Center
...CRM, Call & Contact Center Articles: 1412, Research Items: 213 Exec Interviews: 713, Case Studies: 559, Videos: 197 SUPPORT Quick Links Contact Us Find Expert Advice Contact Center Solutions Quick Solutions Finder...
www.contactcenterworld.com/moreresults.asp%3Fmode=proce...
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Zi Corporation Offers its Software for Greenphone
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Microsoft launches IE7 in order to plug the IE6 security hole SplendidCRM, Tableau for Microsoft CRM Analysis, Nutrihand Food CRM Seagull Software Announces Vista Certification for BlueZone EDITORIAL: The morning after: Regardless of who won, the body politic probably has a headache U.S...The software...
www.tmcnet.com/comsol/articles/4081-zi-corporation-offe...
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Ozzie says software/services combo Microsofts future...
Ozzie wrapped up those options in what he called software-as-a-serv... Version 2, which has grown to fully embrace the uniquely valuable role of the client. He said software-as-a-serv... Version 1 was the Web inside a browser...From Visual Studio for developers to Expressions Studio for designers, Ozzie...
www.networkworld.com/news/2007/043007-ozzie-software-se...
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Netopia -- eSite Solutions
Unlike conventional Web development tools, which require users to install and configure software, eSite Builder functions through a proprietary ActiveX/Java console...With access to eSite Builder's asset library, Web site designers can source images and content from a single location and leverage the Cascading Style Sheets...
www.netopia.com/software/products/esites/index.html
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Tech Jobs - ZDNet Asia
...CRM, ERP, SAP Database/Oracle E-commerce/Internet Help Desk/Tech Support IT/Project Management Linux/UNIX Networking Others Programming, Software Engineering Security Telecommunications Sponsored Links Manage Information Store, Protect, Optimize and Leverage information with EMC. Spam issues?...
www.zdnetasia.com/techjobs/0,39064747,40691487p,00.htm%...
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MERL Real-Time Middleware for Heterogeneous Network...
RT-CRM is a software-based reflective memory similar to the producer/consumer model...To facilitate the construction of distributed real-time applications on open off-the-shelf systems, there is a strong need to first provide easy-to-use real-time programming models and services to real-time application...
www.merl.com/projects/midart/
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Unwiring Dallas’ Victory Park
Network designers therefore had to give careful attention to the direction of antennas and the configuration of radios in order to limit the scope of the signal...Yet after close consultation, system designers ultimately decided to ask for nothing but an e-mail address and password upon registration...
www.wi-fiplanet.com/columns/article.php/3682346
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Angel.com - The Leading Provider of lVR and Call...
IVR University will offer a number of certification tracks, including Voice User Interface (VUI) Design, IVR Application Development and CRM/Database Integration...With an innovative Internet-based solution that requires no investment in hardware, software, or human resources, Angel.com balances the need for high quality...
www.angel.com/company/press-release/pr12-28-05.jsp
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The Daily Blog | DEMO doesn't do complexity
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Continue reading "Beware My +2 Sword of Leadership!" Posted by acmurray at 02:37 PM March 15, 2006 Handicapping the On-Demand CRM Field SAP has made its initial plunge into CRM-as-a-service, with a solid, if unspectacular offering...Continu... reading "Greetings From Demo 2007" Posted by awittman at 02:42 PM January...
www.networkcomputing.com/blog/dailyblog/archives/daily_...
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WEWALK.COM ENGAGES WITH CBSI TO DEVELOP BACK OFFICE...
The company's leading designers have utilized state-of-the art patented features to create the most comfortable and durable shoes in today's marketplace...The Company's services include e-business transformation services; consulting; large systems applications development and maintenance and packaged software implementation,...
www.covansys.com/media/press/archive/2000_pr32.htm
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Unstrung - Follow the Chips - Wireless Blog
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Second, there is now a well-established food chain that consumes chips, beginning of course with the chip designers themselves...The next link is original device manufacturers , or ODMs, that build boards using these chips, and also write the required diver and related software... - Wi-Fi Hotspot wireless...
www.unstrung.com/document.asp%3Fdoc_id=112814
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AvayaExtra: A Quarterly Report on Avaya
Comprised of new software and services, the solution enables enterprises to enhance operational efficiency, worker productivity and customer satisfaction...It uses new Communications Process Manager software and new consulting, integration and remote monitoring support from Avaya Global Services...The software...
www.telecomreseller.com/avayaextra/index.html
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TM Forum - White Papers
This paper looks at the causes of churn, the importance of CRM to stem it, and oulines a solution to Churn Management using PeopleSoft CRM...This document is very much useful for Solution Designers / Architects working in IT departments of Telecommunication organizations, SIs, ISVs, EMS / NMS...
www.tmforum.org/browse.aspx%3FcatID=884
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Adobe Kicks Internet Apps to The Desktop
Apollo allows developers and designers to create software in HTML, JavaScript, Ajax, Flash and Adobe Flex that combines the strengths of both Internet- and desktop-based applications into a single application...Both the runtime and the software developer's kit (SDK) are available immediately for download free of...
www.internetnews.com/dev-news/article.php/3666466
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Speech Recognition Goes Mainstream
A new way of using speech recognition to boost customer satisfaction is to integrate information about callers from your customer relationship management (CRM) software... to IBMs Garr, VoiceXML and CCXML are important not simply because they allow software interoperability but because they move the business logic off...
www.callcentermagazine.com/shared/printableArticle.jhtm...
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Convergence Plus Journal
Silicon chip vendors, software developers and designers are addressing this problem and support services companies are forming partnerships...Man... application developers, software developers and solutions providers now realize that Bluetooth is another way to provide network services...Alongsi...
www.convergenceplus.com/oct02%20tech%20scan%2001.html
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Glossary of ICT terms, telecoms glossary, definition...
Bluetooth Host Stack from Ericsson Software component that enables local wireless connections between PCs and other units, such as handheld computers, mobile phones, LAN ports, digital cameras and headsets...CDPD Cellular Digital Packet Data CRM Customer Relationship Management; program that helps a company handle customer...
www.connect-world.com/Glossary.htm
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Aberdeen Group: Publication Partners
Readers and attendees are top executives and managers of companies that provide software-based products and services including packaged software, customized software, and information technology products and services that are based on proprietary software code...Software... Business is focused...
www.aberdeen.com/about_us/partners.asp
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Coracle :: High-Integrity Communications and PR for...
She has successfully positioned, launched and promoted a wide array of companies, technologies, products and services including CDMA, CDPD, T1 multiplexers, network management services, location determination software, CRM software and numerous wireless voice and data offerings...Hardin... has created and led...
www.coraclegroup.com/aboutCoracle.php
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Telephone Systems, Voicemail and LAN Solutions for...
Call Center Software Description: Provides call center technology products including predictive dialer, IVR service, ACD systems, CRM Software, Telephony and CTI phone Software, and voice broadcasting systems and service...Predicti... Dialer, Call Center Software, and Collections Software...
www.tgscorp.com/linkage.php
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