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TM Forum - Viewpoints
Netcool has become almost a de facto standard in the management sector - although even Micromuse has been hit recently as the effect of the downturn ripples through all areas of service providers' budgets...A... OEM partners include Quallaby, for network performance, Portal Software for IP billing and Ceon for...
www.tmforum.org/browse.aspx%3FcatID=849&linkID=22797
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ICMI - From Customer Service Management to the...
Companies tend to reward marketing and sales departments while leaving their contact centers out in the cold...Thei... budgets are often cut, technology is frequently outdated and employee turnover is exceedingly high...If the calls concern inaccurate invoices, the head of the billing departments will need...
www.callcentermagazine.com/showArticle.jhtml%3FarticleI...
- 40k
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ILM: What's your information worth? - Cover...
An enterprise may have several applications such as data warehousing, billing and testing & development...Toda... it has to put testing & development onto the same infrastructure as billing...H... unlike billing, testing & development isn't mission critical...You can do it with sub-$100,000...
www.networkmagazineindia.com/200404/coverstory03.shtml
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INPUT News Coverage 2003
...billing in budget 2/3/2003 Washington Technology Budget strain won’t stop state and local IT funding, report says 1/29/2003 Government Computer News States fit tech into strained budgets 1/29/2003 Federal Computer Week Deficits...
www.input.com/corp/press/coverage.cfm%3FDT=2003
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Finance-Business and Finance - Temperamental...
While budgets for telco spending may shrink, there willstill be demand for services...His track record allowed his company to securefinancing at a time when other companies were getting the cold shoulder frominvestors...An... you shouldn't lose sight of billing and OSSs;those are critical as well...
www.xchangemag.com/articles/544/544_131sec1a.html
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Telecom OSS & E-Business Integration Research...
Find out what’s involved, learn how to transform your backend legacy into an e-business solution, and hear how BEA helped a major incumbent consolidate its billing systems with its e-business solution...When in Doubt —Punt to a Service Bureau: If best-in-breed and telco-in-a-box both leave you cold, consider handing-off...
www.technology-research.com/oss.htm
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Business News for IT Managers
...Billing, Says BPay - 01/12/2001 Icon Continues Local Buying Spree - 01/12/2001 Big Blue Boosts AIX Linux Affinity - 01/12/2001 A Win for the Little Guy - 01/12/2001 PlayCheckDirect.com's Got Game -...
www.internetnews.com/bus-news/archives.php/200101
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