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SugarCRM Get-Together, Jacada Call Center, Virgin...
Breakout topics include "Building a Business Around SugarCRM" from community member David Moceri and "Implementing SugarCRM in the Developing World" by SugarCRM partner David O'Keefe...Microsof... launches IE7 in order to plug the IE6 security hole SplendidCRM, Tableau for Microsoft CRM Analysis,...
www.tmcnet.com/usubmit/2007/04/26/2556008.htm
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Press Room Filter -
AMC is an Avaya CRM Solutions Alliance Network partner that specializes in integrating customer relationship management (CRM) and computer telephony integration (CTI) solutions with SAP database applications...
www.avaya.com/gcm/master-usa/en-us/corporate/pressroom/...
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Competitive Response Newsletter | Telecom &...
Beyond the obvious latency benefits, moving IMS out to the network edge assumes new network architectures and deployment models...Clearly understanding the clear costs and benefits will be critical to forming the best IMS strategy...Broadso... Carrier IP Telephony (Updated 5/3/2007) BroadSoft, Inc., a private...
www.currentanalysis.com/r/2007/TelecomInfrastructure-05...
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BroadSoft
BullDog TeleWorks' initial solution integrates a customized BroadWorks platform with Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) features that vastly improve employee productivity at law firms...BroadSoft is located near Washington, DC, in Gaithersburg, Maryland, and maintains a research and...
www.broadsoft.com/Newsroom/Press2003/thirdparty.htm
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Shunra Network Planning & Network Testing...
Armed with this technology, network managers can gain a wide range of critical benefits, including: Confident infrastructure investment decisions...Whethe... youre upgrading a CRM application or rolling out LDAP, your virtual testing environment will enable you to predict exactly what kind of performance you can expect...
www.shunra.com/content.aspx%3FpageId=5
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Open source companies to watch - Network World
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A commercial version of the open source AMANDA (Advanced Maryland Automatic Network Disk Archiver) backup utility software, as well as services and support for the software...Founder... saw the benefits of open source and the success of the AMANDA project that had launched in 1992 and wanted to provide...
www.networkworld.com/news/2006/082806-open-source.html%...
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Regulatory News - BOC Break-Up Campaign Gains...
Several states, including Maryland, Illinois, Pennsylvania and New Jersey,already are considering or have asked a BOC to structurally separate in order toprohibit anti-competitive behavior and encourage greater local competition...In Maryland, Verizon fought proposed legislation (HB 957) that would haveforced the incumbent to...
www.phoneplusmag.com/articles/151rnew.html
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Policy & regulation-LEC Rivalry
One interesting case pits Bell Atlantic-Maryland against the Maryland PSC...Meanwhile, in Maryland, e.spire Communications Inc., Annapolis Junction, anothernationwide CLEC, has filed for arbitration against BellSouth Corp...ThePSC's order requires Bell Atlantic-Maryland to combine its network elements as...
www.xchangemag.com/articles/525/525_921rules.html
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Case Studies - IT Library - ZDNet Asia
The Company also has multiple Microsoft SQL Server systems in Jacksonville and Beltsville, Maryland... Cable had to provide its legacy Enterprise Resource Planning (ERP) data, residing on a CISC 9406-F70, to an open platform environment for the development of data warehousing, data mining, and front-end business CRM...
www.zdnetasia.com/itlibrary/casestudies/0,39043353,3900...
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Telecom News Archives
AT&T asked the Maryland Public Service Commission (PSC) to move quickly to reduce to cost the access fees that Bell Atlantic-Maryland charges long distance companies to connect calls to and from homes and businesses...Renow... experts and practitioners, for example BT and Oracle, clearly explain CRM solutions and...
www.igigroup.com/news/archives1999/9912-06-10.html
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The Taylor Reach Group Inc.
...Benefits 2005.03.01 - Salaries Rise 2005.03.01 - Sitel raises wages to fill 300 jobs 2005.03.01 - Verizon Dedicates $25 Million Call Center 2005.03.01 - Czech Republic gets near-shoring gig from Lufthansa 2005.02.28...
www.thetaylorreachgroup.com/news.php%3Fitem=20070613_09...
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